Franklin Real Estate & Rentals

Reviews

• ★ ★ ☆ ☆ ☆
  I literally laughed out loud when I read the only good comments, which came from the employees at Liberty themselves, pretending to be satisfied customers. Let me tell you a quick story regarding the absolute pretentious small-brained beings at Liberty Property management. I literally felt as if I had stepped back into the age of Victorianism!! When my husband and I first moved here two years ago, we made the HUGE mistake of trying to rent from them. We were moving here to open a business and had over 17,000 dollars in the bank. We found a place on their website, filled out an app, faxed it in and was approved. When we arrived in town after a five hour drive, my husband and I both walked in, excited to be there finally. My husband and I both have a significant amount of tattoos because my husband is an amazing artist!! The moment we arrived, the lady at the front desk, looks us up and down LITERALLY. Then asks us to take a seat as she had to go grab some "paperwork." My husband and I both felt the awkward vibe from her and sat down reluctantly. When she came back, she said, "there must have been some mistake, but the property you're looking to rent has just been rented out...." ARE YOU KIDDING ME. SERIOUSLY? THAT OBVIOUS HUH? I asked why there was such a mix-up and how it could have been possible because we had spoken, I don't know, about TEN TIMES over the phone, saying we wanted the place and would be in town to sign papers for it!!!???? I then called her out, saying, "just because I have tattoos, you're going to turn me away with 17,000 dollars in my bank and an OUTSTANDING rental history? She then called out the owner, and another small-brained woman from the back, who told us to leave before she called the police. If you valued your civil rights and yourself, you would give nothing more to Liberty than a simple smirk as you drive by their office. All these BAD reviews are not just from "renters who fail to communicate" it's because property managers believe they can get away with murder, charging OUTRAGEOUS prices for absolute dumps, demanding rent on time, demanding you don't breathe too hard on the paint from 1879 and to not ask for a single repair. I wish them nothing but FAILURE.
  By joe demosi, November 09, 2017
• ★ ☆ ☆ ☆ ☆
  Renting from them was the worst year of my life and the owner is a friend of my family. Matt and jack franklin are very nice how ever their rental department needs some serious help. We found a charming house in morro bay to rent little did I know the landlord was hell we were notified by our rental company that contractors were coming with less than 24 hr notice contractors would show up on not scheduled days and one time destroyed our personal property to whee the police showed up. The owner of the house would show up at our house to do something with his whole family kids and all in the backyard playing on my sons toys. Another time he showed up with his family and his father put his hands on my son shoving him back. We were not allowed to smoke on the premises of our house however all The contractors they hired would be smoking at our house the landlord the owner of the house and his family would smoke in our yard and at her house and when this was brought up to our rental agency nothing was done about it. Milton stopped responding and wasn't even there the last month of our lease before we left we had someone completely different. Then when the equipment in the house that we were supplied with the appliances malfunction the owner wanted us to sign something saying we would be responsible for the costs when we moved in it was full of sand. Then I had to call the day before the time was up for are 21 day security deposit return threatening to go to court only to then receive a text message to pick it up so glad it's my responsibility to track it down. Once we finally received it back we realized the deducted money for having safty locks on the cupboard to have them refinished yet the posted pictures this same week for the house to be rented with the safety locks still on the cupboards so I guess we will see them in court. What ever you do good luck with trying to rent and I hope you don't have to deal with the owners at 2101 sunset ave .
  By HAYLEY F, May 07, 2017

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